ADEUZA
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Movalys consists of 2 modules :
- MOVALYS INTERVENTION, a full web back-office application for the complete management of your field workforce.
- MOVALYS MOBILE, a mobile application enabling mobile technicians to receive and send information about their interventions in real-time, with most types of mobile devices.
With these last 5 years working with our customers and partners, Movalys has been continuously updated and improved, and meets your needs whatever your business and your company size.
The strength of Movalys is to respond to any interventions management issue related to:
- Maintenance
- Customer service
- Control and checking
- Smaller facilities
- Home service
- Monitoring of machines (M2M)
For small and medium size businesses, Adeuza has packaged business offers allowing a quick and easy implementation.
Movalys being highly customizable, its variation within a business domain is quick and easy.
Currently the packages cover the following business areas (partial list):
- Computer maintenance
- Network maintenance
- Air conditioning / heating
- Lift maintenance
- Plumbing
- Installation and maintenance of antennas
- Industrial electricity
- Electrical appliances maintenance
- Reduce your costs through the optimization of skills, travel and availability
- Plan the right resource, at the right place, at the right time
- Reduce mileage
- Increase workforce productivity
- More interventions
- More customer service availability
- Homogenized methods and processes
- Accelerate your business processes
- Reports are typed once
- Interfaces with administrative tools (invoicing for instance)
- Measure Quality of Service (QoS)
- Built-in reports
- Customized reports
- Optimal management of your mobile workforce for controlled interventions and better quality
- Increased customer satisfaction due to strong reactivity
- Valued employees familiar with their operations and their clients
- An effective organization to increase the competitiveness of your business
- A return on investment of 6 months with a gain of overall efficiency
- The reduction of mileage driven by your mobile workforce involved in environmental protection
- Web technology in the service of mobility to reduce your cost of implementing
- Choosing a software package ensures the continuity of your solution and your project and offer garanties related to the evolution of the market and your business
Call management
“Since Movalys is implemented in the company, I am improving customer relations because for each call I have immediate access to customer data. Therefore I can better give the information he needs. I gain in efficiency, autonomy and welcome quality. »
Planning
“With this package perfectly suited for maintenance business, planning becomes optimal. Many criteria are taken into account to provide the best service in the shortest possible time: the good skill at the right time, in a limited time, respecting the technical and contractual commitments.”
Synchronization with mobile device
“With my mobile device, I am always in connection with my business. We trade on the status of my interventions, on changes in schedules, or on new emergencies that can occur at any time of the day. No matter where I am, the synchronization is assured with Movalys Mobile.”
Intervention
“During an intervention, thanks to Movalys, I can access the history of interventions for my customer, which makes our relationship easier. I advise my company on the status of my interventions, and everyday I see my work on the field improve through the use of different Movalys functions : intervention report, signature, barcode, tracking time, intervention status...”
Business intelligence
« All information related to interventions are stored. The analysis of these data makes us piloting the mobile workforce easier, and allows better management of our teams. Since the implementation of Movalys, we increase our efficiency and customer satisfaction. Complete control of our actions allows us to make the right decisions for the company and for our technicians.